GDPR

Privacy Policy

Here at HTC we pride ourselves on customer satisfaction and peace of mind. We believe that not only should your assets be protected, but all personal data should be too. This should start on first contact, all the way through manufacture, installation and hopefully, for many years to come.

Why we need it

We need to know your basic personal data in order to provide goods and services, process orders, provide you with up to date information about gate safety, and contact you in regards to gate servicing. We will not collect any information that we do not require. It is a condition of CE approvals and UK HSE guidelines that all automated gate systems are regularly service and maintained by authorized personnel. Failure to comply with these guidelines may leave you liable towards any accidents or incidents. As it is our duty of care, once our gates have been installed, we will email you with recommendations on how to optimise and sustain the life of your gates . If you wish to stop receiving emails in regards to service and maintenance, the customer has the right to opt out at any point. If a service contract has been taken out, we will contact you before the current contract expires. Again, you will be given the option to opt out of receiving contract renewal emails.

Our Promise

  • Always hold you personal data adequately and securely.
  • Only ever share your information with organisations who are acting on our behalf, for example our parent company in Holland.
  • Only ever get in touch in the ways you want us to. We will make sure everything we send is relevant to you and your business.
  • Make sure you are in control of your information and you are able to view, rectify or delete as necessary.
  • How long we keep it

    We will only use and store personal data for as long as it is required. How long Information is stored depends on the information in question and what it is being used for. We will store payment / financial information in regards to the relationship between yourselves and HTC, but as we do not use card as a payment method, we will not require or store card payment details.

    Accessing, Modifying or Deleting Data

    You have the right to access, rectify or erase your personal data. HTC reminds you that you have the opportunity to lodge a complaint to the Information Commissioners Office (ICO), the UK supervisory Authority for data Protection issues, if you are not satisfied with how your data is handled, or believe we are not processing your personal data in accordance with the law. Please click here to view our full Privacy Statement

    Or if you have any questions or concerns about how we manage your data, please email privacy@htc-ps.com

    If you wish to revoke your cookies acceptance, please click here Revoke Cookies

    HTC personal data form

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